A better question to ask is who is not vulnerable. Workplace violence can occur in any business environment, and no employee or employer is immune. However, according to the Occupational Safety and Health Administration (OSHA; http://www.osha.gov/), some individuals are more at risk, including those who exchange money with the public; deliver passengers, goods, or services; or work alone or in small groups, late at night or early in the morning, in high-crime areas, or in community settings or homes where they have extensive contact with the public. This group includes health care and social service workers such as visiting nurses, psychiatric evaluators, and probation officers; community workers such as gas and water utility employees, telephone and cable TV installers, and letter carriers; retail workers; and taxicab drivers.


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